Privacy policy

Last updated: July 21, 2026

Everlamps Inc (“Everlamps,” “we,” “us,” or “our”) operates this store and website, including the information, content, features, tools, products, and services offered through it (the “Services”). Everlamps is powered by Shopify, which enables us to provide the Services.

This Privacy Policy describes how we collect, use, disclose, and otherwise process personal information when you visit or use the Services, place or return an order, create an account, communicate with us, or otherwise interact with Everlamps.

Personal Information We Collect

Depending on how you interact with the Services, we may collect or process:

  • Contact information: name, billing address, shipping address, email address, and telephone number.
  • Payment and transaction information: payment method, payment confirmation, order details, returns, refunds, and transaction history.
  • Account information: username, password, saved addresses, preferences, and account settings.
  • Customer support information: information submitted when contacting us about a product, order, shipment, return, refund, damage claim, or customization request.
  • Device and usage information: IP address, browser, device type, network connection, cookies, pages viewed, and interactions with the Services.
  • Marketing information: communication preferences and interactions with marketing or advertising.
  • Fraud and security information: information used to verify transactions, protect accounts, and prevent misuse.

Sources of Personal Information

We may collect personal information:

  • Directly from you when you place an order, create an account, submit a form, contact us, or request a return.
  • Automatically from your browser or device through cookies and similar technologies.
  • From Shopify and service providers supporting payments, shipping, analytics, marketing, customer support, fraud prevention, and website operations.
  • From business partners, advertising partners, and other third parties where permitted by applicable law.

How We Use Personal Information

We may use personal information to:

  • Process payments and fulfill orders
  • Arrange shipping and provide tracking information
  • Process returns, refunds, and damage claims
  • Respond to customer inquiries
  • Maintain and improve the Services
  • Remember preferences and personalize the shopping experience
  • Send service-related and promotional communications
  • Detect fraud and protect website security
  • Comply with legal, accounting, and regulatory obligations
  • Resolve disputes and enforce our agreements and policies

Cookies and Similar Technologies

We and our service providers may use cookies, pixels, local storage, and similar technologies to operate the Services, remember preferences, maintain shopping carts, analyze website activity, prevent fraud, and support advertising.

You may control certain cookies through your browser settings or privacy controls made available through the Services. Blocking certain cookies may affect website functionality.

How We Disclose Personal Information

We may disclose personal information to:

  • Shopify, which hosts and supports our ecommerce store
  • Payment processors and financial service providers
  • Shipping carriers, fulfillment providers, and authorized return facilities
  • Technology, cloud storage, analytics, fraud-prevention, customer support, and security providers
  • Marketing and advertising partners where permitted by law
  • Professional advisers, including accountants, insurers, consultants, and legal advisers
  • Government authorities, courts, or law enforcement when required by law
  • A purchaser or successor involved in a merger, financing, acquisition, restructuring, or sale of business assets
  • Other parties when you direct us, request the disclosure, or provide consent

Depending on where you reside, some advertising-related disclosures may be considered a “sale” or “sharing” of personal information under applicable privacy law.

You may submit an applicable opt-out request through our Your Privacy Choices page.

Relationship with Shopify

The Services are hosted by Shopify. Shopify collects and processes certain personal information relating to your access to and use of the Services in order to provide and improve its ecommerce platform.

Information submitted through the Services may be transmitted to Shopify and service providers located in countries other than where you reside.

To learn more, review the Shopify Consumer Privacy Policy.

Depending on where you live, you may submit a privacy rights request concerning information processed by Shopify through the Shopify Privacy Portal.

Third-Party Websites

The Services may contain links to websites or platforms operated by independent third parties.

We are not responsible for the privacy, security, content, or practices of third-party websites. Please review their policies before providing personal information.

Children’s Personal Information

The Services are not intended for children, and we do not knowingly collect personal information from children under 13 or another minimum age required by applicable law.

If you believe a child has provided personal information to us, please contact us so we can review and, where appropriate, delete the information.

Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information.

However, no security measure or transmission method is completely secure, and we cannot guarantee absolute security.

Retention

We retain personal information for as long as reasonably necessary to provide the Services, complete transactions, process returns, comply with legal and accounting obligations, prevent fraud, resolve disputes, and enforce our policies.

Your Rights and Choices

Depending on where you live and subject to applicable law, you may have rights to:

  • Access or obtain information about personal information we hold
  • Request deletion of certain personal information
  • Correct inaccurate personal information
  • Receive certain personal information in a portable format
  • Opt out of certain sales, sharing, or targeted advertising
  • Limit certain uses of sensitive personal information
  • Withdraw consent where processing is based on consent
  • Appeal certain privacy-request decisions
  • Exercise applicable rights without unlawful discrimination

You may exercise applicable opt-out rights through our Your Privacy Choices page.

You may also contact us using the contact information below. We may need to verify your identity before processing a request.

Global Privacy Control

Where required by applicable law, a recognized Global Privacy Control signal may be treated as an opt-out request for the applicable browser or device.

Marketing Communications

You may unsubscribe from promotional emails by using the unsubscribe link included in those communications.

Even after opting out of promotional messages, we may continue to send non-promotional communications concerning orders, shipping, returns, refunds, security, or requested services.

International Transfers

Personal information may be transferred, stored, or processed in countries other than the country where you reside, including the United States and countries where Shopify or our service providers operate.

Where required, recognized legal safeguards or transfer mechanisms will be used.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes to our practices, technology, Services, legal obligations, or business operations.

When updated, the revised version and “Last updated” date will be published on this page.

Contact

If you have questions about this Privacy Policy, our privacy practices, or an applicable privacy right, please contact:

Everlamps Inc
Email: info@everlamps.com
Phone: +1 (318) 394-7398
Corporate and Correspondence Address:
333 S Hope St Ste 3400
Los Angeles, CA 90071
United States
Customer Support Hours: Monday–Friday, 9:00 AM–6:00 PM Pacific Time (PT)